Privacy Policy

Our contact details

Electron Systems Ltd
Unit 6b Drum Industrial Estate
Chester-le-Street
Country Durham
DH2 1SS
Tel: +44 (0) 191 492 2007
Email: admin@electronsystems.co.uk
Policy effective from 1 February 2022

The type of personal information we collect

We may collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details including email address and phone number)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You have entered your Name, email address and contact information in to the site contact form.

We use the information that you have given us in order to contact you to discuss your enquiry.
We will not share this information with anyone outside our organisation.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting admin@electronsystems.co.uk
(b) We have a contractual obligation.(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored in the company sales CRM.
We keep this information (including Name, Company, Company address, Email and Office and Mobile telephone numbers) for marketing and sales purposes. We will, from time to time email you to verify this information is still correct and ask for your consent to retain it. If we do receive a reply or you do not give your consent then the information will be permanently deleted from our CRM using the deletion tools within the system.

Your data protection rights

Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
•  Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
•  Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at admin@electronsystems.co.uk, if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

The Directors
Electron Systems Ltd
Unit 6b Drum Industrial Estate
Chester-le-Street
Country Durham
DH2 1SS
Tel: +44 (0) 191 492 2007
Email: admin@electronsystems.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO can be contacted at the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

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